Join a company who for over half a century, has stood as a cornerstone of our province’s health and wellness. Our client is looking for a dynamic UX Designer to create intuitive, accessible, and trustworthy experiences across our digital platforms—supporting members as they manage claims, understand coverage, and navigate their benefits.
WHY WORK WITH THIS COMPANY?
This is one of Manitoba’s top employers and offers exceptional health and wellness benefits and a competitive salary. They offer a hybrid work model, and you’ll love making use of their first-rate office facilities which include a fitness centre, a TV and gaming room, a 24-hour café, quiet spaces, and plenty of greenspace.
KEY RESPOSIBILITIES
Design with members at the centre
* Design intuitive experiences working closely with UI designers across the corporate website and mobile platforms, including the member portal
* Translate complex insurance and health information into clear, usable interfaces
* Create user flows, wireframes, prototypes, and high-fidelity designs
* Apply human-centred design principles with a strong focus on usability and empathy
WHAT WE’RE LOOKING FOR
* Degree or diploma in UX Design, Interaction Design, HCI, or equivalent experience (optional)
* 3+ years of professional UX design experience with SW development background understanding
* A strong portfolio demonstrating user-centred problem solving
* Hands-on experience with UX research and usability testing
* Solid understanding of accessibility standards (WCAG)
* Proficiency with design and prototyping tools (e.g., Figma, Sketch, Adobe XD)
* Typescript APIs, HTML, Webflow, Jira, Confluence, AWS
* Strong communication and collaboration skills
WHAT SUCCESS LOOKS LIKE
* You design with empathy and advocate for members
* You simplify complex information without losing accuracy
* You’re detail-oriented and think in systems, not just screens
* You’re comfortable working within constraints
* You collaborate calmly and effectively across disciplines
* You’re passionate about accessibility and inclusive design
Design for consistency and scale
* Apply and contribute to established design systems
* Help evolve UI patterns and UX guidelines
* Think holistically about end-to-end member journeys across touchpoints
Research, test, and validate
* Plan and conduct UX research (interviews, usability testing, surveys)
* Synthesize research findings into clear, actionable insights
* Validate design decisions through iterative testing and refinement
* Use qualitative and quantitative data to continuously improve experiences
Build accessible and inclusive experiences
* Design to WCAG 2.1 / 2.2 Level AA accessibility standards
* Advocate for inclusive design across digital products
* Support users with diverse abilities, languages, and levels of digital confidence
* Partner with developers to ensure accessibility is built—not bolted on
* AMA (Accessibility for Manitobans Act)
Collaborate across teams
* Work closely with product managers, developers, business stakeholders, legal, and compliance
* Clearly communicate design rationale and user needs non-design audiences
* Balance member needs with technical, business, and regulatory constraints
* Contribute to shared UX standards and best practices
