What are your Rights?
Full disclosure
To help you make fully informed decisions, we will tell you as much as possible about the position and the client organization, including job requirements and expectations, compensation package, relocation options, and company culture.
Timely communication
We will communicate with you professionally throughout each step of the process. We will respond to your questions promptly and honestly, honour our appointments, provide you regular status updates, communicate next steps and anticipated timeframes and deadlines.
Confidentiality
Every individual is entitled to the highest level of confidentiality from Pinnacle:
We get your authorization before submitting your name or information to any client organization. We will not contact your provided references without permission. We do not discuss your potential candidacy with anyone outside the Pinnacle team. We advise our clients to safeguard your confidentiality.
While every effort will be made to respect your confidentiality, we must balance it with our clients’ needs to make the best decision regarding your suitability.
What are your Responsibilities?
Honesty
You will not misrepresent your work history or academic credentials or withhold information. Please tell us immediately if something changes to impact your commitment to the search process. We will understand if your situation has changed and respect your honest communication.
Be an informed candidate
Learn as much as you can about the company to which you are applying and ask questions. Discuss the opportunity with your family, spouse, or partner. Ensure the position and company will meet both your professional and personal goals.
Engage with your references
Inform your supervisor and peer references that they will be contacted by Pinnacle. Talk with them about your interest in the position and why you would be successful — ensure they are prepared to advocate for you strongly and favourably. Be prepared to eventually release the name of your current supervisor as you advance in the search process.
Keep your expectations realistic
Please understand that the process takes time and that you will be one of several qualified candidates. Once we receive your information, we will be in touch if we have a role that fits your skill set.
No pressure
We will not put undue pressure on you to commit to a job offer or opportunity. Keeping in mind the deadlines of our clients, we will give you as much time as possible to make a well-informed decision.