Take on a key role as a Senior Administrative Officer, managing customer communications, reporting, inventory, data entry, and work orders across multiple sites. Lead and train staff, maintain processes and SOPs, monitor systems, and support audits while ensuring efficient operations. We’re looking for an organized, detail-oriented professional with 5+ years’ administrative experience and strong communication and analytical skills.
WHY WORK WITH THIS COMPANY?
WHY WORK WITH THIS COMPANY?
Join a collaborative, tight-knit team in a fast-growing company that’s expanded from 6 to 53 locations in just three years. In this team, all voices are valued, strategies are discussed and decided together, and there’s significant opportunity to grow into senior and leadership roles.
YOUR RESPONSIBILITIES
* Oversee customer communication systems, ensuring timely and accurate responses to all inquiries.YOUR RESPONSIBILITIES
* Develop and maintain process documentation and standard operating procedures.
* Monitor and manage inventory of spare parts and consumables across multiple sites.
* Lead, train, and educate staff to ensure high performance and compliance.
* Provide reporting, governance, and KPI measurements to clients.
* Monitor system alerts across multiple platforms and respond appropriately.
* Prepare, process, and complete work orders efficiently.
* Record, track, and report problems, complaints, incidents, events, and deficiencies.
* Support audits and conduct regular operational reviews
* Prepare, review, and submit expense reports.
* Manage accounts receivable, including customer billing and adjustments using proprietary software.
* Coordinate scheduling and submit payroll accurately and on time.
WHAT WE’RE LOOKING FOR
* Organized administrative professional with 5+ years’ experience, strong time management, multi-tasking, and attention to detail.
* Strong analytical skills for gathering, summarizing, and reporting data.
* Excellent verbal and written communication skills.
* Proficient in Microsoft Office Suite.
* Deliver courteous, professional, and customer-focused service to all stakeholders.
* Collaborative team player with leadership experience.
* Able to manage multiple projects independently and under pressure, maintaining a positive attitude.
* Reliable, flexible, and professional in appearance, demeanor, and attendance.
* Able to recognize problems and implement effective solutions.
