Take on a key role as a Consumer Lending Officer, supporting a trusted and member-focused experience. You will lead meetings, review lending reports, and ensure timely follow-up to meet member and organizational needs. We’re seeking a professional with lending experience or related education, strong analytical and communication skills, and the ability to manage priorities while maintaining compliance and member trust.
WHY WORK WITH THIS COMPANY?
This well-established Manitoba credit union is recognized for its strong commitment to member service, trust, and financial stability. It fosters a collaborative, member-focused culture where accountability and excellence are valued. With continued investment in digital innovation and growth, it offers a supportive and rewarding environment for professionals building meaningful careers in financial services.
YOUR RESPONSIBILITIES
* Review daily and monthly reports, make informed decisions, and ensure timely follow-up to support member and organizational needs.
* Communicate with members via phone, email, and MS Teams to address inquiries, resolve concerns, and provide professional service.
* Assist members with lending inquiries by clearly explaining product features and handling routine requests with care.
* Respond to internal referrals and identify opportunities to strengthen member relationships through appropriate cross-department referrals.
* Complete assigned lending activities in compliance with applicable legislation, regulations, policies, and procedures, upholding member trust and financial well-being.
WHAT WE’RE LOOKING FOR
* Post-secondary education in business or a related field and/or 1–3 years of lending experience in a credit union, bank, or financial services environment; equivalent combinations considered.
* Strong sales and relationship-building skills, with the ability to identify needs and recommend appropriate financial solutions.
* Strong written and verbal communication skills, able to clearly explain financial information and build trust.
* Solid analytical and decision-making skills, with attention to detail and sound risk judgment.
* Strong organizational and time management skills, able to prioritize and multitask in a fast-paced environment.
