Step into a role as Director, Business Improvement & Operational Excellence with our client, a hands-on and strategic leader responsible for improving operational efficiency, profitability, service performance, and process improvement across the organization. Working closely with Operations, Dispatch, Safety, Maintenance, Finance, IT, and Executive Leadership, you will lead initiatives that drive measurable results in a fast-paced transportation environment. The ideal candidate brings strong analytical and operational leadership skills, trucking industry experience, and an entrepreneurial, solutions-focused mindset.
WHY WORK WITH THIS COMPANY?
Our client is a very successful transportation and logistics company committed to delivering safe, reliable, and efficient freight solutions across North America. Their success is built on operational excellence, strong customer relationships, and continuous improvement across all areas of the business. The role offers a competitive compensation package, leadership opportunity within a growing transportation organization, a collaborative and entrepreneurial work environment, and the opportunity to drive meaningful operational and business transformation.
YOUR RESPONSIBILITIES
*Operational Improvement - Lead operational improvement initiatives across dispatch, routing, fleet utilization, and terminal operations to improve efficiency, optimize asset and driver productivity, reduce costs, and enhance service performance and operational consistency.
*Cost Reduction & Profitability - Lead cost reduction and profitability initiatives by improving fuel efficiency, fleet uptime, labor utilization, and operational performance while identifying inefficiencies across workflows, vendor relationships, and transportation operations.
*Data, Reporting & KPI Management - Develop and leverage operational dashboards, scorecards, and KPI reporting using Power BI, Excel, TMS, ERP, and telematics platforms to drive data-informed decision-making, improve operational performance, and monitor key transportation metrics.
*Technology & Process Transformation - Lead process modernization and technology initiatives by implementing and optimizing TMS, telematics, automation, dispatch, and analytics platforms while identifying opportunities for AI-driven operational efficiency and performance improvement.
*Continuous Improvement & Change Management - Champion continuous improvement initiatives across the organization by leading cross-functional projects and driving sustainable change through effective process improvement and change management strategies.
*Leadership & Collaboration - Collaborate with operational and corporate leadership to align improvement initiatives with business goals, drive cross-functional collaboration, provide strategic recommendations, and support teams in adopting continuous improvement practices.
WHAT WE'RE LOOKING FOR
*7+ years of progressive leadership experience in transportation, trucking, logistics, or supply chain operations
*Strong understanding of trucking operations, dispatch, fleet management, maintenance, safety, and freight movement
*Demonstrated experience leading operational improvement or business transformation initiatives
*Strong analytical and problem-solving capabilities
*Experience with transportation technologies including TMS, ERP, telematics, and reporting platforms
*Advanced proficiency with Power BI, Excel, and operational reporting tools
*Experience with Lean Logistics, Six Sigma, Kaizen, or other continuous improvement methodologies preferred
*Strong project management and change leadership skills
*Excellent communication and stakeholder management abilities
*Ability to balance strategic thinking with hands-on operational execution
*Entrepreneurial mindset with a strong bias toward ownership, initiative, and building practical solutions in fast-paced operational environments
WHY WORK WITH THIS COMPANY?
Our client is a very successful transportation and logistics company committed to delivering safe, reliable, and efficient freight solutions across North America. Their success is built on operational excellence, strong customer relationships, and continuous improvement across all areas of the business. The role offers a competitive compensation package, leadership opportunity within a growing transportation organization, a collaborative and entrepreneurial work environment, and the opportunity to drive meaningful operational and business transformation.
YOUR RESPONSIBILITIES
*Operational Improvement - Lead operational improvement initiatives across dispatch, routing, fleet utilization, and terminal operations to improve efficiency, optimize asset and driver productivity, reduce costs, and enhance service performance and operational consistency.
*Cost Reduction & Profitability - Lead cost reduction and profitability initiatives by improving fuel efficiency, fleet uptime, labor utilization, and operational performance while identifying inefficiencies across workflows, vendor relationships, and transportation operations.
*Data, Reporting & KPI Management - Develop and leverage operational dashboards, scorecards, and KPI reporting using Power BI, Excel, TMS, ERP, and telematics platforms to drive data-informed decision-making, improve operational performance, and monitor key transportation metrics.
*Technology & Process Transformation - Lead process modernization and technology initiatives by implementing and optimizing TMS, telematics, automation, dispatch, and analytics platforms while identifying opportunities for AI-driven operational efficiency and performance improvement.
*Continuous Improvement & Change Management - Champion continuous improvement initiatives across the organization by leading cross-functional projects and driving sustainable change through effective process improvement and change management strategies.
*Leadership & Collaboration - Collaborate with operational and corporate leadership to align improvement initiatives with business goals, drive cross-functional collaboration, provide strategic recommendations, and support teams in adopting continuous improvement practices.
WHAT WE'RE LOOKING FOR
*7+ years of progressive leadership experience in transportation, trucking, logistics, or supply chain operations
*Strong understanding of trucking operations, dispatch, fleet management, maintenance, safety, and freight movement
*Demonstrated experience leading operational improvement or business transformation initiatives
*Strong analytical and problem-solving capabilities
*Experience with transportation technologies including TMS, ERP, telematics, and reporting platforms
*Advanced proficiency with Power BI, Excel, and operational reporting tools
*Experience with Lean Logistics, Six Sigma, Kaizen, or other continuous improvement methodologies preferred
*Strong project management and change leadership skills
*Excellent communication and stakeholder management abilities
*Ability to balance strategic thinking with hands-on operational execution
*Entrepreneurial mindset with a strong bias toward ownership, initiative, and building practical solutions in fast-paced operational environments
